November 19 - 23, 2012

November 23, 2012 - Learning experience

Folder's gone. There is sure no refuting.
Why it's missing I'm madly computing.
Who is giving me fits?
It's the quality ditz!
Now I'm better at net troubleshooting.

November 22, 2012 - Well, job security IS something to be thankful for

Aiding veeps is just one of my roles.
Educating one's one of my goals.
Open spreadsheets with Word?
That is really absurd.
It's like square pegs inside of round holes.

November 21, 2012 - Now THAT'S a help desk with standards

With the help desk, the fish has to dicker.
'Cause her HP has got a Mac sticker.
Every time she must grapple
Because of that Apple.
Then lose it! They'd help her much quicker!

November 20, 2012 - It's a well-defined process. What could go wrong?

It's the strangest procedure I've seen.
Run a Special Job's not very keen.
A grease pencil is used,
But no one gets accused
Since they wipe all the evidence clean.

November 19, 2012 - Anybody remember where we parked the VAX?

‘Twas a case that had techies engrossed.
Was the server he wants turned to toast?
Then they solved the big mystery.
That server’s history.
He wants to access a ghost.