April 9 - 13, 2012

April 13, 2012 - Get it in writing -- er, typing

“I just did what you told me,” I say.
The chat transcript I kept saves the day.
Many woes you can quell
When you document well.
It’s a lesson I preach: CYA.

April 12, 2012 - Just like you (very specifically) asked for

That darned customer’s mad! He could burst!
“You incompetent fool!” the guy cursed.
Man, don’t be such a hata!
Be glad the real DATA
Drive didn’t get formatted first!

April 11, 2012 - Let's go over this one more time...

When I asked the boss what was the matter,
What resulted was plenty of chatter.
All those versions uncorked!
I then wished I was forked.
Couldn't Microsoft use our Mad Hatter?

April 10, 2012 - Well, THAT certainly clears things up

This poor user's unable to print.
I responded, since I had a hint.
Someone else asked, “This halt,
Is the gateway at fault?”
I sure knew what he meant, but she di'n't.

April 9, 2012 - Run-on run-in

She's not grateful? That started a drama
That could cause some a bad mental trauma.
When you're pinging, you trim
And use spelling like JIM,
But you still need your dots and your commas.